• Fully Customized State-of-the-Art Workflow Solutions Ensure Lower Cost for Clients
  • All-Inclusive Pricing
  • Financially Guaranteed Turnaround Times, Quality Results, and Satisfaction
  • Full transparency, State-of-the-Art Platform
  • References from DTS Clients
  • The Absolute BEST LIVE 24/7/365 Help Desk/Support in the Industry!


  • No capital investments
  • DTS IT and Implementation Teams provide Clients individually customized software, eliminating process and procedures not wanted by clients, which drastically reduces costs.
  • All upgrades are implemented in the background, providing Clients the latest technological upgrades, with no additional costs.
  • DTS Clients appreciate the lowest Implementation and Go-Live fees in the industry. From there, Clients simply pay an all-inclusive per line rate for back-end and traditional transcription.

DTS Guarantee:

At DTS, we never take Clients for granted. We commit deliver the highest quality work ON TIME, EVERY TIME. We know that time is money, and you have demanding goals to meet. We guarantee to help you exceed those goals – every minute of every day. So, we are putting our money where our mouth is. The DTS Guarantee provides Clients financially-tied service guarantees for both quality and turnaround times. Simply put:

  • If work is ever late, you won’t pay for it.
  • If the quality of your work ever falls below 99%, you won’t pay for it.
  • Less than 0.05% of our annual revenues were rebates for failing to meet TAT or quality.

Quality and TAT audits are provided to Clients monthly, and since Clients have the same full access to the platform, Clients can pull the same audits off the system and can run their own reports for line counts, TAT adherence, Quality scores, etc. We provide over 100 reports for Clients to choose from and if a Client needs a report that isn’t currently available, we will create it for you at no additional charge.

At DTS, we work every day to impress Clients. We commit to never take for granted our privileged commitment to Clients who entrust us in assuring they achieve their documentation management goals.


We simply have the BEST, most experienced support system in the industry! If a problem occurs after hours, the last thing Clients want is to be put on hold or wait for a call back. Our Help Desk is staffed 24/7/365 by DTS Senior Management. We never outsource our Call Desk to an outside service. All after hours calls are handled by the DTS Manager On-Call for guaranteed, on-the-spot immediate responses and resolutions. Whether it’s 3 p.m., or 3 a.m., the DTS Manager On-Call will answer your call and resolve your concern. We’ve always got your back, so you can focus on doing what you do best – taking care of patients.

RESULTS - DTS Clients appreciate our 99% quality rating and 98.8% on-time delivery of documentation. SECURITY - DTS delivers the highest technology and most secure platform in the industry - allowing Clients to focus on patient care. BUDGET-FRIENDLY - Assuring that your transcription and documentation costs come in UNDER budget and ON TIME, every time. EXPERIENCE – Our dedicated team delivers on time, every time and exceeds Client expectations. DTS is the premier market leader year after year. REPUTATION - Clients choose DTS for our unsurpassed service and Integrity - They refer new Clients because we exceed their expectations.