THE DTS ADVANTAGE AND GUARANTEE
- Fully Customized State-of-the-Art Workflow Solutions Ensure Lower Cost for Clients
- All-Inclusive Pricing
- Financially Guaranteed Turnaround Times, Quality Results, and Satisfaction
- Full transparency, State-of-the-Art Platform
- References from DTS Clients
- The Absolute BEST LIVE 24/7/365 Help Desk/Support in the Industry!
THE DTS FINANCIAL GUARANTEE
At DTS, we never take Clients for granted. We commit deliver the highest quality work ON TIME, EVERY TIME. We know that time is money, and you have demanding goals to meet. We guarantee to help you exceed those goals – every minute of every day. So, we are putting our money where our mouth is. The DTS Guarantee provides Clients financially-tied service guarantees for both quality and turnaround times. Simply put:
- If work is ever late, you won’t pay for it.
- If the quality of your work ever falls below 99%, you won’t pay for it.
- Less than 0.05% of our annual revenues were rebates for failing to meet TAT or quality.
Quality and TAT audits are provided to Clients monthly, and since Clients have the same full access to the platform, Clients can pull the same audits off the system and can run their own reports for line counts, TAT adherence, Quality scores, etc. We provide over 100 reports for Clients to choose from and if a Client needs a report that isn’t currently available, we will create it for you at no additional charge.
At DTS, we work every day to impress Clients. We commit to never take for granted our privileged commitment to Clients who entrust us in assuring they achieve their documentation management goals.